So on this fine Saturday, I was bored and decided I wanted a new video game. I could just download a game from the PlayStation Store to my PS3, but I'm old fashioned and prefer to buy my games on Blu-ray Disc. IDK, there's just something about having the box and the manual and it being a tangible disc that I like. The problem with this is that I wanted a game to play TODAY, so ordering from Amazon was out of the question.
After pondering for a while, I had the idea to check out if Walmart carried it. Low and behold, Walmart did have it, and said "available for store pick-up TODAY." "Perfect," I thought. So I went ahead and ordered it for store pickup.
I arrived at Walmart about 3 hours later, and went back to the Walmart.com pick-up counter. The lady pulls up my order, and goes to find the game. Naturally God wouldn't have it any other way - they did not have the game. She even went into the back to see if it was still in the loading dock, with no luck. I asked her " So what were we going to do about this?" She went and got her manager. When the manager came out, she starts telling me "Yeah the system wasn't updated and we don't actually have it. They already cancelled the order and refunded your money." I was like "...how was I supposed to know this?" Then this lady got super sassy with me (and I don't mean like gay BFF sassy, I mean like true bitch sassy) and says "Well you just gotta check your email and do whatever it says. Do what it tells you. I can't do nothing about it."
Seeing as I was going to get nowhere with that cunt, I took a seat and called the Walmart.com customer support number. After explaining what was going on, the guy gives me some long winded explanation about how Walmart stores and Walmart.com are two different entities and their systems are not synchronized, which is why the website said it was in stock when it was not actually in stock. He says "Let me see if any other nearby Walmart has the item..." He puts me on hold for 5 minutes. When he comes back, he tells me a Walmart 20 miles away has it. I said "look, THIS Walmart that I'm sitting in supposedly had the game in stock. I came in today to buy a game so I could go home and play it. I'm not driving all over goddamn creation, especially with the way your system works. Can I just go choose a different game off the shelf?" He tells me I can't since the order was automatically cancelled, so I would have to go find a game that's in stock and pay for it at the store.
So I go and find another game, but it is only available used. I've never bought a used game before, but this was the only other game they had that I really wanted, so I said fuck it I'm just gonna go with this. I then realized I didn't actually have the credit card that I used for the online order with me. I ask a sales associate if I can make a new store-pickup order for this game (since that credit card was saved in my online account). They said they weren't sure, but we could go up to the Customer Service desk at the front of the store to see if it could be done.
After walking all the way up there, that customer service person said they had no way to do it, but I could go back to the Walmart.com pick-up desk to see if they could do it. Walking all the way back there (I'm really not exaggerating, it is literally all the way in the back of the store and this store is bigger than Paris Hilton's vagina), I repeat my story, and they said yes that's fine, but I would have to wait an additional 30 minutes for the order to come through to them before I could leave with the game. I asked to see a different manager, so they went to get him. I waited 15 minutes for this guy to appear. When he finally comes out I tell him my story, but he gives me basically the same lecture about how Walmart and Walmart.com are two different things and such. I said "look, I just want to go home and play my damn game, how can we do this?" He was very nice and said "if you pay for the item here instead of ordering it on the website, I can give you a discount and you'll be out of here in five minutes." Finally, I thought my ordeal was over. He gave me the game for half the listed price and I just paid with cash (which is supposed to be my food money which is why I wanted to order it with a credit card in the first place). After spending over an hour in Walmart, I finally have a game and I head home.
When I got home, I popped the disc in my PS3, opened a can of Coca-Cola, and propped my feet up. I get the customary "Installing, Please Wait" screen... But the bar never moves. I try to quit the game and retry, but the PS3 is now frozen, so I have to unplug it to reset it. I take the game out, clean it off, and try again. The same thing happens again. I repeat this process four more times, before finally giving up. Turns out (according to the internet) that this is a widespread problem with the game, usually having to do with a scratched disc. Even the slightest imperfection fucks up this particular game's installation process. Why this game is so finicky I don't know, I have other games that are more scratched up than the arms of a cat person but they still work just fine. Upon closer inspection, I notice there is a TINY little scratch on this game disc. Why didn't they verify that the game worked before reselling it!?!? Never again will I buy a used game.
So here I am, $20 poorer, after literally wasting my whole night at Walmart trying to get a goddamn game, and now the goddamn game that I would up with simply refuses to work. Sometimes, you just can't win.
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